Pharmacists occupy a unique position in the healthcare industry, providing vital services and often playing an essential role in patient care. It would be best to create goals to further your professional development.
SMART goals provide a valuable framework for reaching desired outcomes. In this article, we will explore some SMART goals examples for pharmacists based on the different areas of their work.
What is a SMART Goal?
Goals for pharmacists should be set in tandem with the SMART framework. For those unfamiliar, SMART stands for specific, measurable, attainable, relevant, and time-based.
Here is a deeper dive into the 5 components:
- Specific: This criterion is essential for motivating pharmacists as it forces them to define what precisely they’re trying to accomplish. For example, improving people skills can be made more specific, like “I will greet each patient with a smile when they enter the pharmacy.”
- Measurable: The measurable aspect allows pharmacists to track their progress in real time while keeping them accountable for their actions.
- Attainable: There is a delicate balance between being realistic and pushing yourself. Having the right balance of achievable but stretching targets is key to success.
- Relevant: Align your goals with your core values to find success. Without this alignment, there can be a disconnect between what you want and what motivates you.
- Time-based: Ensure you set a goal completion date for yourself, as this will keep you inspired and on track throughout your journey.
The 5 SMART criteria presented above will allow you to succeed as a pharmacist. You will take the required steps to develop your career.
13 SMART Goals Examples for Pharmacists
Below you will discover 13 examples of SMART goals for pharmacists:
1. Increase Your Knowledge of Drugs
“I will increase my knowledge of drugs and their side effects by attending three continuing education courses in the following 6 months. I want to ensure I have the most up-to-date information to offer my patients.”
Specific: The goal is to attend three continuing education courses.
Measurable: Track the number of courses attended and assess if your knowledge has increased.
Attainable: Gaining more knowledge requires you to free up time.
Relevant: Continuing education courses are essential for pharmacists to stay up to date with the most current drug information.
Time-based: You will set a timeline of 6 months for completing this goal.
2. Enhance Patient Satisfaction
“Within three months, I’ll launch a patient satisfaction survey and analyze the results to create an action plan addressing any improvement areas. I hope our patients get the best care possible and have a positive experience in our pharmacy.”
Specific: The goal is clearly defined and addresses the need to assess patients’ satisfaction.
Measurable: You can evaluate progress by looking at the survey results and comparing them to previous surveys.
Attainable: This is easily achievable with the use of an online survey or a paper questionnaire.
Relevant: This goal is relevant to the success of your pharmacy and ensuring patients receive quality care.
Time-based: There is a three-month end date for accomplishing this goal.
3. Build Work Relationships
“By the end of this quarter, I will have created strong working relationships with my colleagues. I want to ensure that I have a good understanding of their goals, needs, and opinions.”
Specific: You want to build relationships with your colleagues.
Measurable: You can count how many connections you made this quarter.
Attainable: Creating relationships with colleagues is mainly within your control and can be accomplished with enough effort.
Relevant: Having solid relationships with colleagues is crucial for a successful career.
Time-based: Goal completion should be reached by the end of the quarter.
4. Utilize Technology
“I’ll strive to investigate and become familiar with two new pharmacy technology advancements by the end of the year. These advancements will help me provide better patient care, streamline my workflow, and stay on top of the latest developments in pharmacy.”
Specific: Identifying two technological advancements and becoming familiar with them is concrete.
Measurable: The person can assess whether they’ve achieved familiarity with the advancements.
Attainable: This goal is achievable, especially with a proper research plan and timeline.
Relevant: Investigating technology advancements is relevant to the pharmacist’s work.
Time-based: You have until the end of the year for goal achievement.
5. Expand Networking Opportunities
“I will connect with two new industry contacts each month to expand my professional network by the end of 5 months. This way, I can stay up to date on the latest developments in pharmacy and collaborate with colleagues who can help me grow my career.”
Specific: The SMART goal is clear. You’ll strive to connect with two new industry contacts each month over 5 months.
Measurable: Make sure to track the contacts you’ve made each month.
Attainable: This is realistic and achievable with time, effort, and dedication.
Relevant: The goal is appropriate for the individual’s desire to expand their professional network.
Time-based: You have 5 months to expand your professional network.
6. Increase Prescription Accuracy
“I will work to increase the accuracy of all prescriptions filled by my pharmacy by 10% in 8 months. I plan to review our workflow and look for areas where mistakes can be avoided, such as double-checking medication name and dosage before finalizing the prescription.”
Specific: You plan to review and improve the workflow, focusing on double-checking prescriptions.
Measurable: A 10% increase in accuracy should be measurable with data.
Attainable: This is absolutely doable if you pay close attention to detail.
Relevant: This directly relates to your primary objective of increasing accuracy.
Time-based: You should expect to achieve this within 8 months.
7. Improve Communication Skills
“I’ll aim to improve my communication skills by attending at least three workshops, seminars, or training related to the best practices in effective communication in 6 months. I want to ensure that my ability to communicate with colleagues and customers is updated.”
Specific: This goal involves attending at least three workshops, seminars, or training related to communication best practices.
Measurable: One can measure their improvement in communication by following the listed action items.
Attainable: This is achievable with research and dedication to completing the workshops, seminars, or training.
Relevant: Excellent communication skills are essential for a pharmacist, so this goal is highly relevant.
Time-based: You should anticipate goal achievement in 6 months.
8. Develop Leadership Skills
“I want to develop my leadership skills by taking on a lead role in two new projects and delegating tasks to other team members in the following 6 months. I’ll also take on a mentorship role to help guide team members in their professional development.”
Specific: The SMART goal outlines what needs to be done (taking on a lead role and delegating tasks) and the timeline for completion.
Measurable: Measure progress through the completion of projects, the number of tasks delegated, and feedback from team members.
Attainable: This goal is feasible as long as the pharmacist actively seeks new opportunities and puts in the necessary effort.
Relevant: Developing leadership skills is essential for career growth and success.
Time-based: Six months is the required time frame to complete this goal.
9. Streamline Practice Processes
“To increase efficiency in the pharmacy and reduce wasted time, I will simplify our existing processes (including ordering, stocking, billing, and dispensing medications) by the end of this quarter.”
Specific: This statement is focused on streamlining existing processes in the pharmacy.
Measurable: You could measure the amount of time saved when these processes are improved.
Attainable: Simplifying processes should be possible with practice and dedication.
Relevant: Improving processes in the pharmacy can help reduce costs and wasted time.
Time-based: This goal has a timeline of one quarter to meet this goal.
10. Reduce Prescription Errors and Costs
“I’ll work to reduce prescription errors and costs for pharmacy customers by developing an electronic system that can scan patient information, verify insurance eligibility, and track prescription costs for 7 months. This will ensure that prescriptions are filled correctly and reduce customer wait times.”
Specific: You will develop an electronic system to reduce prescription errors and costs.
Measurable: Make sure you scan patient information, verify insurance eligibility, and track prescription costs for 7 months.
Attainable: This is a reasonable goal that can be achieved over a set amount of time.
Relevant: The statement is applicable because it will help reduce customer wait times and ensure prescriptions are filled correctly.
Time-based: This goal has a specific timeline of 7 months to be completed.
11. Research New Treatments and Medications
“In order to provide the best possible service and keep up with advancements in the medical industry, I’ll conduct thorough research into new treatments and medications available. I want to be informed and able to discuss the options with patients within 8 months.”
Specific: The goal outlines the overall objective and the timeline.
Measurable: You can track how many treatments and medications you research over the 8 months.
Attainable: It is realistic to research and understand new treatments and medications.
Relevant: This goal is appropriate as pharmacists must stay up to date with new treatments and medications.
Time-based: There is an 8-month deadline for reaching this goal.
12. Improve Medication Adherence
“I want to improve medication adherence for my customers by giving them personalized education about their medications and available resources. I will create a program with educational materials and resources that my customers can use to better understand their medications by the end of four months.”
Specific: This goal defines a program and time frame for improving medication adherence.
Measurable: Track the creation of educational materials and resources over four months.
Attainable: Give customers personalized education and create a program of resources for them to use.
Relevant: This is suitable for pharmacists because it will help them improve medication adherence.
Time-based: This goal should be achieved over the four months ahead.
13. Attain Clinical Certifications
“I will work hard to acquire two clinical certifications by the end of the year. These certifications will increase my knowledge and skill base in pharmacology and medicine, which will help me provide even better care for my patients.”
Specific: This goal is explicit as it states the person wants to obtain two clinical certifications in one year.
Measurable: Monitor your progress as you move closer to obtaining the certifications.
Attainable: Having one year to gain the certifications makes it realistic.
Relevant: These certifications will provide a more in-depth understanding of patient care, which will be beneficial in the long run.
Time-based: You will meet this goal by the end of the year.
SMART goals are an indispensable part of the pharmacy profession. They provide structure and guidance for pharmacists to stay focused on their goals and ensure their efforts are paying off.
By setting SMART goals, pharmacists can be more efficient and effective in providing the best possible care to their patients. Plus, these goals encourage pharmacists to stay motivated and driven as they strive for excellence in their profession.
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