13 SMART Goals Examples for Your Laundry Business

As a laundry business owner, you understand the importance of setting well-defined goals to drive growth and success. But how do you ensure that your goals are strategic and attainable?

The answer lies in adopting the SMART framework. In this post, we have compiled 13 examples of SMART goals for a successful laundry business.

Whether you want to strengthen your marketing efforts or improve employee productivity, these goals will guide you toward excellence. Dive in and discover how the SMART tool can transform your laundry business.

What is a SMART Goal?

Developing SMART goals is a powerful method to drive success in your laundry business. SMART stands for specific, measurable, attainable, relevant, and time-based.

Let’s see how each criterion can be applied to your business:


The more precise your goals, the higher your likelihood of success. Rather than simply aiming to grow your business, specify the areas you want to focus on. For instance, you could aim to increase your customer base by 20% within the next 6 months. You’ll have a better game plan on how to reach your targets.


It’s essential to have a way to measure your progress toward goal completion. Do not set vague objectives; instead, make them quantifiable. For example, you could strive to “process 500 loads of laundry per week” or “achieve a customer satisfaction rate of 95%.”


While it’s great to dream ambitiously, you should ideally be realistic when setting goals. Consider the resources, time, and expertise available to you. Setting achievable goals ensures you don’t set yourself up for disappointment and can remain energized.


Make sure your goals align with your laundry business’ overall vision and mission. Reflect on the reasons behind setting these goals and how they contribute to your long-term success. Taking these steps will bring clarity to your overarching dreams in life.


Develop a robust timeline for achieving your goals. Without a time-bound criterion, goals could quickly lose momentum and become indefinitely postponed. Establishing a deadline fosters a sense of urgency and keeps you accountable along the journey.

13 SMART Goals Examples for Your Laundry Business

Below are some examples of SMART goals for laundry businesses:

1. Increase Brand Awareness

“The laundry business will be able to enhance its brand awareness by increasing the website traffic by 10% in three months. To do this, the company must regularly engage in email and social media campaigns.”

Specific: The specific statement outlines how much the website traffic should increase within three months and what tasks need to be done.

Measurable: You should gauge the change in website traffic over the given deadline.

Attainable: The proposed timeline is realistic for the business to reach its aim of improving brand recognition.

Relevant: This is relevant since it helps the laundry business reach a wider audience and increase sales.

Time-based: There is a three-month end date for the website to succeed.

2. Reduce Water Usage

“Our business will reduce water usage by 10% within four months and maintain that rate for the next year. With this in mind, I’ll put systems in place to monitor our water levels daily and review monthly reports to see where improvements can be made.”

Specific: The goal is clear. The laundry business wants to reduce water usage by 10%.

Measurable: Monitor water levels daily and review reports every single month.

Attainable: This can be accomplished with better monitoring of the water systems.

Relevant: Water conservation is essential for any business, so this is appropriate for the laundry business.

Time-based: Goal attainment will be met within four months, and the reduced water usage rate will then be maintained for a year.

3. Maintain Positive Online Reviews

“I want to prioritize customer service and interaction within the following two months. I hope to ensure all customers are satisfied with our services so that I can maintain our positive online reviews.”

Specific: This statement focuses on ensuring good customer service and satisfaction with the laundry services provided.

Measurable: Count the number of customer reviews and make sure they are positive.

Attainable: Maintaining a good customer rapport within the given timeline can be met.

Relevant: Reviews can impact the laundry business, so this goal suits the company.

Time-based: There is a deadline of two months for this particular SMART goal.

4. Optimize Laundry Room Layout

“I’ll optimize the area of my laundry room by establishing a more efficient layout for the machines, creating an area for folding clothes, and adding additional storage to keep everything organized. I plan to have the improved layout implemented in three weeks.”

Specific: This is explicit because it outlines what steps must be taken for the task.

Measurable: Evaluate progress each week and ensure that everything is set up correctly.

Attainable: The goal can reasonably be accomplished within three weeks with proper planning and execution.

Relevant: Optimizing the layout of a laundry room is a priority for any business that wants to increase customer satisfaction.

Time-based: Three whole weeks are required to achieve the statement.

5. Improve Cleanliness and Hygiene

“Within two months, I want to reduce the dirt and dust in my laundromat by 50%. I’ll invest in new washing machines and dryers with advanced filtration systems. These machines will filter out debris more effectively than our current ones. I’ll also upgrade our cleaning supplies to commercial grade products that are stronger and more effective at removing dirt.”

Specific: This explains what action needs to be taken (investing in new machines and cleaning supplies) and the desired result (reducing dirt and dust by 50%).

Measurable: The amount of dirt and dust can be measured using various methods, such as dust cloths or air quality tests.

Attainable: Investing in new machines and cleaning supplies is not only doable but also necessary for achieving this goal.

Relevant: Eliminating dirt and dust will create a healthier environment and improve customers’ overall experience at your laundromat.

Time-based: Completion of this goal should be met after two months.

6. Minimize Environmental Footprint

“I’ll strive to reduce my laundry business’ environmental impact as much as possible. This includes reducing the energy and water used while minimizing waste the company generates. I want to reach a 50% reduction in our carbon footprint in three years.”

Specific: The SMART statement outlines what needs to be achieved and when.

Measurable: You could assess the reduction of energy, water, and waste and track the company’s carbon footprint.

carbon footprint

Attainable: It is possible to reduce the environmental impact of a business over three years.

Relevant: This goal contributes to sustainability efforts related to the company’s operations.

Time-based: There is a three-year window for reaching the 50% reduction.

7. Strengthen Employee Retention

“Over the course of 6 months, we’ll strengthen employee retention by providing incentives for early career staff members, such as a bonus structure and extra days off. We will track these metrics to measure improvements in employee satisfaction and turnover rate.”

Specific: You should provide an incentive program for employees within the first 6 months.

Measurable: Determine employee turnover rate and satisfaction with the incentive program.

Attainable: This 6-month time frame allows enough time for the program to take shape.

Relevant: The statement relates to your main objective of improving employee retention.

Time-based: You should anticipate goal achievement after 6 months.

8. Implement Smart Technology Solutions

“I want to implement two smart technology solutions in my laundry business over the 5 months ahead. That may involve using customer relationship management software and creating an automated scheduling system.”

Specific: The individual wants to introduce two smart technology solutions into their laundry business.

Measurable: Check whether at least two technology solutions are implemented.

Attainable: This is feasible because the person can research and implement new technology solutions within the specified time frame.

Relevant: The SMART goal is relevant to their business as it will likely improve efficiency and customer satisfaction.

Time-based: The goal is time-bound, with a specified end date of 5 months.

9. Upgrade Equipment and Machines

“To provide better laundry services most efficiently, I will upgrade my business’ current equipment and machines by the end of 8 months. This should help reduce the time to do laundry, resulting in more satisfied customers.”

Specific: The statement is clear and concise, specifying precisely what must be done.

Measurable: The efficiency of the machines can be tracked by how long it takes to do a load of laundry.

Attainable: This goal is doable by researching the latest equipment and machines available in the market.

Relevant: This pertains to the laundry business because it can help reduce the time it takes to do a load of laundry, resulting in more satisfied customers.

Time-based: You have an 8-month timeline for accomplishing success.

10. Create a Loyalty Program

“I’ll create a loyalty program for my laundry business by the end of the quarter. This loyalty program will incentivize customers to return to my laundromat by offering discounts, free services, and other rewards.”

Specific: This goal details the task: creating an incentivized loyalty program for customers.

Measurable: You can measure the success of your loyalty program by surveying current customers and tracking their loyalty rate over time.

Attainable: Creating a loyalty program is definitely something you can do with modern technology.

Relevant: A loyalty program will help attract more customers, resulting in better revenue and retention rates.

Time-based: You have one quarter (three months) to complete this particular goal.

11. Enhance Social Media Presence

“For the following three months, I want to create and post engaging content on all social media accounts of this laundry business. I plan to post at least thrice a week on each account and increase the total number of followers by 10%.”

Specific: This is detailed since it mentions what kind of content must be posted, when it should be published, and how many followers will be gained.

Measurable: You could check off every post created and assess follower growth monthly.

Attainable: The proposed deadline is achievable with consistent effort.

Relevant: Social media presence can significantly impact any laundry business, making this goal appropriate.

Time-based: This SMART goal has a three-month deadline for completion.

12. Discover New Markets and Customers

“I will research potential markets and customers for my laundry business by attending industry workshops, meeting with other laundry entrepreneurs at local coffee shops, and reading content from experts in the field. I should have a good idea of what new markets to target by the end of this month.”

Specific: Your actions are defined—attend industry workshops, meet with other entrepreneurs, and read digital content.

Measurable: You count the industry workshops attended or the time spent reading.

Attainable: This is feasible if you can access local industry events and are willing to do the work.

Relevant: The SMART goal lets you discover new markets and customers for your laundry business.

Time-based: You should expect success by the end of this month.

13. Boost Your Profit Margins

“We’ll strive to increase our profit margins by at least 10% within 6 months. We plan to study the cost of goods and services, find ways to cut back in areas that are not necessary for operations, and implement new strategies to drive revenue.”

Specific: You should expect an increase of 10% in profits and the timeline for reaching it.

Measurable: This is quantifiable because there will be a 10% increase in profits after a 6-month period.

Attainable: The statement is realistic if you have strategies to identify ways to cut costs and drive revenue.

Relevant: Boosting profit margins is vital to the success of your business and should be a priority.

Time-based: You have 6 whole months for goal achievement.

Final Thoughts

Recognize the power of goal setting in driving business growth and progress. The examples provided in this article are just a starting point, and it’s up to you to customize them to fit your unique business needs.

Adopting a SMART goal mindset lays the foundation for a successful laundry business that thrives in a competitive market.

Now take these examples, adapt them to your situation, and get ready to see your laundry business reach new levels of greatness.

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